Prior to July 2017 NASO published a summary of adverse event reports from emergency ambulance providers. Since then, emergency ambulance providers are expected to provide a publicly available summary report on their website.
Emergency ambulance providers assign all adverse events a Severity Assessment Code (SAC) rating to determine the severity of the event. The provider notifies NASO within five working days of a SAC1 or SAC2 event.
Clinical and Technical Advisory Group
Adverse event reports
Martin Jenkin's Review of St John Funding Report
Emergency road ambulance service funding report
Historical Ambulance Performance Reports
NASO receive performance data from emergency ambulance providers as part of requirements within their service contract. The reports show Key Performance Indicators (KPI) related to response time targets as well as information about variations on demand, quality of service, and type of calls received. For more information about these reports please contact firstname.lastname@example.org